A community to discuss and ask questions about anything and everything Verizon, be it Wireless, FiOS, DSL, Landline, etc. Press J to jump to the feed. Welcome to /r/Verizon! Here's how … The ONT was already present from a previous internet set up that was taken down a few months ago. For your protection, your router is preset at the factory to use WPA2 (Wi-Fi Protected Access) encryption for your wireless network. Or does it stay off for awhile? The globe through, represents the Ont's capability to connect with the Internet, and since it's red, it can't. New comments cannot be posted and votes cannot be cast. I don't think so, and Vonage. When the router is working normally, the globe is solid white. This is the strongest setting for most users and provides maximum security but may prevent older devices from connecting. I need a solution to this soon. I have a WiFi extender but Verizon said I synced them up and they were on the same update and stuff. It may seem like they can't help, but they actually can do a lot and have direct tests they can do to that ont. Occasionally the globe light on my router will start blinking for some reason and I’ll lose connection. When I log into the router, it says "Ethernet Status: No Connection ". I am at my wits end, and would greatly appreciate any and all assistance. This can be caused by many things, but since you've already tried to reset the ont, the best option is to call their tech support. Press J to jump to the feed. But the issue is solved now. /r/Fios is a community for discussing and asking questions about Verizon Wireless' Fios related services. This can be caused by many things, but since you've already tried to reset the ont, the best option is to call their tech support. They convey information about the status of your internet connection. If you can't connect to your Wi-Fi router, rebooting or restarting the may help. Thanks anyway. Previously, my phone would refuse to connect to the main 2.4 Hz internet and would only connect intermittently with the 5G version. This indicates that there’s a … The wifi icon on the router just means it was able to create a network within your area, not meaning any connection with the internet is yet possible, but say transferring a file between one computer downstairs to upstairs is possible. I tried resetting the router today and while it sometimes works, the globe on the side of the router randomly starts blinking and cuts out my connection. Mine used to blink like that for a minute and lose internet then it comes back on. Verizon recommends that you establish a strong, unique password for your router. Since it's white, the router is working. I've been having problems with my new Verizon router(made a recent post about it on r/GooglePixel) and since upgrading to the new Verizon plan, my Internet connection on my phone has been horrible. Have any other FiOS services that are seeing issues? New comments cannot be posted and votes cannot be cast. After setting the router up and connecting to the ONT through ethernet, I am left with a solid white wifi symbol and a solid red glove symbol. I tried resetting the router today and while it sometimes works, the globe on the side of the router randomly starts blinking and cuts out my connection. Press question mark to learn the rest of the keyboard shortcuts. Worst case, the ONT or some fiber lines are broken, and require a tech to come to you, hopefully (through negotions w/ them, for free), to get it fixed/replaced, New comments cannot be posted and votes cannot be cast. The globe through, represents the Ont's capability to connect with the Internet, and since it's red, it can't. Welcome to /r/Verizon! Follow Reddiquette, learn something new, and enjoy some blazing fast FiOS. Previously, my phone would refuse to connect to the main 2.4 Hz internet and would only connect intermittently with the 5G version. Since it's white, the router is working. Those lights on your router or cable modem aren't just there for show. Due to some issues, this light can turn to red. Blinking white globe light Occasionally the globe light on my router will start blinking for some reason and I’ll lose connection. What does the red globe on Verizon router signify? Does the internet go out for a minute then comes back on? Usually issues of that nature are Verizon issues, either something is not properly configured, or missing configuration. Cookies help us deliver our Services. Press question mark to learn the rest of the keyboard shortcuts. Currently burning through my data to write this. Today, I unpacked the router that was sent to me and plugged it in. White (Fast Flash) When a device begins connecting to the Gateway using WPS, the Wireless light flashes fast white for 2 seconds as establishing connection: White (Solid) When a device successfully completes its WPS association to the Gateway, the Wireless light returns to solid white: Red (Fast Flash) Goes off for a minute the comes back on but it happens multiple times a day. So there's 2 different things between the globe and the wifi signal. They also said that was most definitely the problem, clearly it wasn’t so has anyone else had this problem? When the router is working, there’s a globe signal signifying the internet or power light. I've been having issues setting up my fios. For General Information related to verizon, feel free to stop by /r/verizon. But it always happened at a random time once a day. All on-topic posts will be accepted, even those which may put Verizon in a negative light. I … I have a WiFi extender but Verizon said I synced them up and they were on the same update and stuff. Basic tech support only checks if you are provisioned for the correct speeds, in-depth tech support checks your "customer profile configuration" Hopefully you don't get an out of country tech support. Press question mark to learn the rest of the keyboard shortcuts. I have unplugged the router for 10 minutes, reset the router, pressed the reset button on the ONT , unplugged the ONT, and released the DCHP lease through the router GUI. A community to discuss and ask questions about anything and everything Verizon, be it Wireless, FiOS, DSL, Landline, etc. Press J to jump to the feed. By using our Services or clicking I agree, you agree to our use of cookies. Are you connected via Coax or Ethernet back to your ONT?